Salesforce Education Cloud

Admission to Alumni Experience.

Drive the next normal with customised solutions for your institutions

Build one-to-one engagement with students and corporate partners. Offer a “connected campus” experience. Leverage data for better insights, personalised services, and agile infrastructure. Create cognitive campuses, help teachers and students improve outcomes, support customised learning, increase research capacity, and optimise operations for better cost effectiveness.

What are the Salesforce solutions for educational institutions?


Recruitment, Admissions, and Onboarding

Retention and Progression

Alumni Experience

Alumni Experience

Agent Experience

Agent Experience

How do we create engaging journeys?

We are a Salesforce Consulting partner specialising in the implementation of the Salesforce Clouds and the Higher Education Data Architecture (HEDA) model to create “Connected Campuses.” We work with universities and higher education providers to implement Salesforce HEDA, Marketing, Sales, Service and Portal Clouds to create a personalised experience from pre-recruitment to alumni.


Student Portal

Offer real-time access to students through notifications, applications, enrollments, courses and subject scheduling. Deliver outstanding service and drive retention.


Program Administration

Create, schedule, and manage your courses, sessions, and teaching rosters. Streamline program management and enrollment for online and professional programs.


Faculty, Teacher or Trainer allocation

Schedule faculty members and resources for courses and sessions. Get a comprehensive picture of faculty. Offer transparency for management.


Student 360° view

View all interactions with each student, including first inquiry, credentials, enrollments, session registrations, results, and case history. Select engage, and enroll best-fit students.


Education Cloud

Centralise and streamline operations. Personalise email or drip campaigns. Track dynamic email journeys, nurture email campaigns and student outreach. Get top-level performance visibility.


Completions Engine

Configure your completion rules to automatically flag students who have completed all requirements for certificates or qualifications.


Analytics and Compliance Reporting

Boost student admission, retention, and completion rates with advanced data analytics. Ensure operational and regulatory compliance with a single customer view.


Alumni Relationships

Gain visibility into alumni interactions. Segment and build personalised alumni communities by nurturing prospects. Cultivate valuable donors through marketing automation and personalised email campaigns.

TechForce Services 3P model approach

Student Projects

Projects – a holistic, end-to-end spectrum of services to drive student lifecycle including:

People – working with exceptional people who are living their purpose and making a real, lasting, positive difference:

Student working
Product 360

Products- leveraging the best Salesforce products to solve university and educational institution specific challenges

What our

Customers Say

A happy customer is your greatest brand ambassador. Watch what our customers say about us.

Torrens University Australia
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Interested to learn more about our Salesforce Education Cloud Services?