Empowering Legal Education: A Case Study of Salesforce implementation in The College of Law

About the Company

The College of Law, a Sydney-based provider of legal education, is the school of professional practice for lawyers in Australia. They wanted to introduce a transformational digital experience for its students and staff. The College of Law encountered significant challenges with its student management processes, including slow onboarding and heaps of manual tasks. Recognizing the need for improvement, they sought to address these issues. With the support of TechForce Services, they initiated a transformative journey to enhance their operations and provide a better experience for students and staff alike.

Project Challenges

  • Legacy and clunky in-house student management system (Pepi) causing inefficiencies
  • Manual processing of payments during enrolment
  • College IT department faces skill gap, hindering tech problem-solving
  • Online classes add complexity to student data and remote admin

Project Solutions

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