Design branded digital interactions for sharing information and working together. Create fantastic opportunity to connect with your internal teams, customers and partners. Build distinctively branded areas for stakeholders such as portals, websites, forums, support centres, and mobile apps. Engage audiences quickly, keep data in one location, and establish a single source of truth through our uniquely crafted interactive digital experiences. Create a variety of commerce channels with improved interactions, streamlined data interchange, and optimum transaction completion.
Our Salesforce Experience Cloud Offerings:
Consultation
Devise right strategy to create necessary communities, experiences, and apps. Develop solutions that are feature-rich, futuristic, and allows real-time interactions, sales engagements, and knowledge exchange on digital platforms.
Implementation
Create online corporate identities. Define setup, role mapping, user permissions, and dashboard and report settings. Build tailored experiences by elevating partner and customer interactions.
Analytics
Achieve 360-degree visibility into enabled Communities. Transform gathered data from diverse channels into practical business insights. Examine stakeholder data and interactions through interactive dashboards. Plan and enhance deliverables with Power BI and Tableau.
Customisation
Accomplish strategic goals through tailored Experience Cloud capabilities. Increase usefulness of Salesforce communities to satisfy unique business needs. Perform complex modifications to Lightning's low-code capabilities quickly. Boost customer engagement.
Salesforce Experience Cloud is a powerful platform that allows you to create engaging community experiences for your customers, partners, and employees. With Experience Cloud, you can create a customized community that provides a seamless experience across all devices and channels.
At TechForce Services, we offer a range of Salesforce Experience Cloud solutions to help you get the most out of the platform.
Our solutions include:
- Community setup and configuration: We can help you set up and configure your community to meet the unique needs of your business.
- Customization: We can help you customize your community to match your brand and create a personalized experience for your users.
- Integration: We can help you integrate your community with other platforms, such as Salesforce Sales Cloud, to create a seamless experience for your users.
- Migration: We can help you migrate your community from another platform to Salesforce Experience Cloud.
- Training: We can provide training to your community managers and administrators to ensure that they are fully equipped to manage your community.
Salesforce Experience Cloud Consultant
If you’re looking to create an engaging community experience for your customers, partners, or employees, we can help. Our Salesforce Experience Cloud consulting services are designed to help you get the most out of the platform by tailoring it to meet the unique needs of your business.
Our Salesforce Experience Cloud consulting services include:
- Community strategy and planning: We can help you develop a community strategy that is tailored to meet the unique needs of your business.
- Community design: We can help you design a community that matches your brand and creates a personalized experience for your users.
- Community engagement: We can help you develop strategies to increase engagement and drive adoption of your community.
- Community analytics: We can help you track and analyze community performance to identify areas for improvement.
Salesforce Experience Cloud Implementation
If you’re looking to implement Salesforce Experience Cloud, we can help. Our Salesforce Experience Cloud implementation services are designed to help you get up and running quickly and ensure that you’re getting the most out of the platform.
Our Salesforce Experience Cloud implementation services include:
- Community setup and configuration: We can help you set up and configure your community to meet the unique needs of your business.
- Data migration: We can help you migrate your data from your existing community platform to Salesforce Experience Cloud.
- Customization: We can help you customize your community to match your brand and create a personalized experience for your users.
- Integration: We can help you integrate your community with other platforms, such as Salesforce Sales Cloud, to create a seamless experience for your users.
- Training: We can provide training to your community managers and administrators to ensure that they are fully equipped to manage your community.
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Frequently Asked Questions
Salesforce Experience Cloud, formerly known as Community Cloud, is a platform that allows businesses to create customized online communities for their customers, partners, and employees. These communities can be accessed through any device and offer a variety of features such as personalized content, collaboration tools, knowledge base, and access to support resources. Experience Cloud also enables businesses to extend their CRM data to their communities, allowing users to view and update information such as cases, orders, and accounts. This helps improve engagement, loyalty, and overall customer experience.
Experience Cloud enables businesses of any size to create branded communities quickly and easily. Lightning Experience Builder and Templates offer out-of-the-box solutions with simple customisation options, while incorporating third-party and custom components. The mobile-optimized templates are secure, reliable, scalable, and require no coding or IT expertise to use.
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