Salesforce Experience Cloud

Connected. Fast. Flexible.

Design branded digital interactions for sharing information and working together. Create fantastic opportunity to connect with your internal teams, customers and partners. Build distinctively branded areas for stakeholders such as portals, websites, forums, support centres, and mobile apps. Engage audiences quickly, keep data in one location, and establish a single source of truth through our uniquely crafted interactive digital experiences. Create a variety of commerce channels with improved interactions, streamlined data interchange, and optimum transaction completion. 

Salesforce-Experience-Cloud

Our Salesforce Experience Cloud Offerings:

Consulting and Advisory

Consultation

Devise right strategy to create necessary communities, experiences, and apps. Develop solutions that are feature-rich, futuristic, and allows real-time interactions, sales engagements, and knowledge exchange on digital platforms.

Implementation

Create online corporate identities. Define setup, role mapping, user permissions, and dashboard and report settings. Build tailored experiences by elevating partner and customer interactions.

Analytics

Achieve 360-degree visibility into enabled Communities. Transform gathered data from diverse channels into practical business insights. Examine stakeholder data and interactions through interactive dashboards. Plan and enhance deliverables with Power BI and Tableau.

Application Customisation

Customisation

Accomplish strategic goals through tailored Experience Cloud capabilities. Increase usefulness of Salesforce communities to satisfy unique business needs. Perform complex modifications to Lightning's low-code capabilities quickly. Boost customer engagement.

Salesforce Experience Cloud is a powerful platform that allows you to create engaging community experiences for your customers, partners, and employees. With Experience Cloud, you can create a customized community that provides a seamless experience across all devices and channels.

At TechForce Services, we offer a range of Salesforce Experience Cloud solutions to help you get the most out of the platform.

Our solutions include:

Salesforce Experience Cloud Consultant

If you’re looking to create an engaging community experience for your customers, partners, or employees, we can help. Our Salesforce Experience Cloud consulting services are designed to help you get the most out of the platform by tailoring it to meet the unique needs of your business.

Our Salesforce Experience Cloud consulting services include:

Salesforce Experience Cloud Implementation

If you’re looking to implement Salesforce Experience Cloud, we can help. Our Salesforce Experience Cloud implementation services are designed to help you get up and running quickly and ensure that you’re getting the most out of the platform.

Our Salesforce Experience Cloud implementation services include:

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Frequently Asked Questions

Salesforce Experience Cloud, formerly known as Community Cloud, is a platform that allows businesses to create customized online communities for their customers, partners, and employees. These communities can be accessed through any device and offer a variety of features such as personalized content, collaboration tools, knowledge base, and access to support resources. Experience Cloud also enables businesses to extend their CRM data to their communities, allowing users to view and update information such as cases, orders, and accounts. This helps improve engagement, loyalty, and overall customer experience.

Experience Cloud enables businesses of any size to create branded communities quickly and easily. Lightning Experience Builder and Templates offer out-of-the-box solutions with simple customisation options, while incorporating third-party and custom components. The mobile-optimized templates are secure, reliable, scalable, and require no coding or IT expertise to use.

Our Insights

Interested to learn more about our Salesforce Experience Cloud Services?