Einstein Bots are to build and manage bots to reduce the workload on your service agents. Bots can handle routine requests and free agents to focus on more complex issues. It can also gather pre-chat information to save agents time. […]
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Einstein Analytics Einstein Analytics has now become a popular business intelligence (BI) tool for many allowing users to analyze, aggregate and visualize them to connect the data from various platforms into a single place and explore the complex data easily […]
The relationship between your business data is complex. There are a number of factors that impact the desired business outcome. Even when taking into account those factors which are under your control, unravelling it can be quite a tedious task. […]
Salesforce Einstein is not just the cool, new artificial intelligence analytical system from Salesforce. Salesforce Einstein is the cool, new and effective artificial intelligence from Salesforce. To say it simply – Einstein is your smart CRM assistant. It enables you […]
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