TechForce Services

Helping enterprises get the maximum RoI from their Salesforce!

Our years of experience in delivering customised solutions on the Salesforce CRM platform, combined with wide industry expertise, Our team is geared up to implement end-to-end Salesforce CRM to support your digital transformation initiatives.TechForce Services is an official Salesforce implementation partner, trusted by its customers.

At TechForce we focus on your business needs.

Salesforce Consulting – Work with trustworthy and experienced industry experts

  • We listen to YOU before recommending or advising solutions.
  • Collaborative approach to define goals and objectives makes our customers love us!
  • Our aim is to get rewarded from our Salesforce development services with significant increase in productivity, sales, and revenue.
  • We provide you with the tips and tricks to simplify CRM complexities being an established Salesforce consultancy
  • We go beyond by thinking about not our customers but we prefer to think about our customer’s customers first
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Sales Cloud Implementation - Introduce efficiency in your Sales lifecycle

Leverage TechForce Services Sales Cloud knowledge to:

communications, maintain notes!

  • Close more deals and increase revenues!
  • Accelerate productivity!
  • Get more leads to build a stronger pipeline – better lead generation
  • Establish process driven ‘Opportunity Management’
  • Equip your sales teams to improve conversion rates and close deals faster
  • Improve sales forecasting accuracy
  • Gain an insight into the complete view of customers, activity history, customer
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Service Cloud - Faster, Smarter Customer Services

  • Integrate CTI your telephony systems with Salesforce service cloud.
  • Record, Track and Solve your customer problems on their preferred channel insights and prediction.
  • Increase agent productivity and improve quality of customer care through
  • Provide support and answer queries with greater speed and accuracy through unified access to customer data for agents and self-service for customers in portals and communities.
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Community Cloud - Engage your customers, partners and build your community

TechForce Services Salesforce Community Cloud consultants
  • Build rich, self service capabilities for your customers and partners productivity and engagement. Provide access Through Chatter and thereby support collaboration to foster an innovative and super charged workplace
  • Improve productivity by introducing real time experiences across various business units.
  • Create events, campaigns or projects and collaborative support to drive
  • Create an online social platform for connecting customers, employees and partner with each other by building branded social platforms.
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Salesforce Customisations - Own the experience

  • Modify the standard Salesforce environment to suit your business needs. Leverage the service of a Salesforce Developer who can support customisations:
    • Process significantly high volumes of data and enable bulk operations
    • Use visualforce for enabling custom email templates for invoices and warranty emails management.
    • In practical terms, customised Salesforce solutions usually have elements of both configuration and customisation. To achieve a better balance between the two, it is always beneficial to begin with configuration while leveraging in full the default Salesforce capabilities and tools.
    • Migrate to Salesforce Lightning, which needs immaculate planning and a clear migration path to ensure business is not impacted during this turn around.
    • Creating custom processes, e.g., opportunity planning, forecasting for expected revenue/taxes
  • Enhance your Salesforce experience!
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