Behind the Scenes: A Case Study of an Event Management Company's Success

BE Sydney, a leading Australian event management firm renowned for its execution of international conferences and conventions in Sydney,  faced challenges with its outdated partner portal. Seeking to modernise their digital framework, they embarked on a transformative journey. This endeavour aimed to enhance user experience, streamline processes, and integrate seamlessly with their Salesforce CRM. This introduction sets the scene for delving into BE Sydney’s strategic efforts to revitalise its digital infrastructure and elevate its event management capabilities.

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Project Challenges

  • Outdated partner portal, limited functionality and unattractive visuals
  • Broken features hindered portal effectiveness and user experience
  • Integration issues impacted data flow and workflow efficiency
  • Access control complexity posed user management and approval processes

Project Solutions

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