Revolutionizing Legal Education: A Case Study of Salesforce implementation in the Legal Education Industry

The case study delves into the collaboration between a renowned legal education institution operating in Australia and New Zealand and TechForce, a trusted technology solutions provider. Facing the need to streamline its student enrolment process, the institution turned to Salesforce as its platform of choice, seeking to leverage its capabilities to enhance efficiency and effectiveness in managing enrolments and sales processes. This partnership aimed to address key challenges while maintaining the institution’s commitment to delivering high-quality legal education services.

A-Leading-Legal-Education-Industr-Case-Study

Project Challenges

  • Inefficient enrolment process lacked clarity, hindering understanding and improvement
  • Reliance on outdated reporting methods made adapting to Salesforce difficult
  • Complex Conga integration required meticulous template and trigger migration mapping
  • Migrating 70,000+ records without disrupting systems posed challenges
  • Adapting existing enrolment forms to the new system was crucial

Project Solutions

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